This Refund Policy explains how refunds are handled for paid products or subscriptions offered through Your Bro.
Free trial
The free trial does not require a card and does not create any charges. A refund applies only to purchases that were actually paid for. If you did not buy access, there is nothing to refund. If a purchase was processed through Paddle, the refund may be handled by Paddle and returned to the original payment method.
Payments processor
Payments, billing and tax handling may be processed by Paddle. Paddle may appear on your receipt or bank statement. Where payment is processed by Paddle, Paddle's Buyer Terms and Refund Policy may also apply.
How to request a refund
To request a refund, contact our support at info@your-bro.com. If your payment was made through Paddle, you can also use the support flow linked on your Paddle receipt. info@your-bro.com.
EU/UK consumer withdrawal
If you are a consumer in the EU or UK, you may have a 14-day right of withdrawal where applicable. For digital content and services, this right may be limited once you start using or downloading the product after agreeing to immediate access.
Other jurisdictions
Your local consumer rights remain unaffected by this policy.
Subscriptions
Where subscriptions are offered, you may cancel renewal at any time. Cancellation usually stops future renewals; it does not automatically refund periods already paid unless required by law or approved.
Non-refundable cases
A refund may be refused in cases of abuse, fraud, repeated abusive requests, violation of the Terms, or where the product has been used and the law allows refusal.
Faulty or not as described
This policy does not limit your mandatory consumer rights if the product is faulty or not as described.
Processing time
Approved refunds are processed through Paddle or your original payment method. Timing depends on the payment provider and your bank.
Paddle terms
Where payment is processed by Paddle, the following may also apply: Paddle Buyer Terms · Paddle Refund Policy.
Contact
Questions about refunds — write to info@your-bro.com.
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